All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Travelers may cancel their trip by email or telephone. Cancellations up to 30 days before the trip get total refund of the deposit / ticket Cancellations up to 14 days get a 30% deposit / ticket refund. Cancellations due to weather conditions get total refund of the deposit / ticket.